Frequently asked questions

We work with wholesale clients under section 761G of the Corporations Act, typically Australian importers, exporters, funds, family offices, and corporates with FX exposures from $2M to $200M+. If you're a retail consumer rather than a business or wholesale investor, we're not the right fit and we'll point you to one.

Forex Plus Australia Pty Ltd holds Australian Financial Services Licence (AFSL) 259763, regulated by ASIC. We provide services to wholesale clients only. Our Financial Services Guide and Product Disclosure Statement are available on request before any engagement begins.

Our margin is built into the rate we quote you. There are no portal fees, no monthly minimums, no inactivity charges. The margin structure is disclosed in writing as part of the Financial Services Guide before any trades are placed.

Two things. You talk to the same advisor every time, so the person who answers knows your business. And we're paid to be honest about hedge ratios, not to push product. A bank desk's incentives are transactional; ours are relationship-based.

No. We work over phone and email. Quotes come live during market hours; trade confirmations and contract notes go in writing. If you want a dashboard view of positions, we provide reporting on a cadence that suits your board or audit cycle.

Initial enquiries usually within one business day. During market hours, quotes and execution are real-time. Forward contract structuring typically takes a phone call and a follow-up note rather than a multi-week back-and-forth.

A spot trade is a same-day or short-dated FX conversion: you need currency now or in the next two days. A forward locks a rate today for settlement at a future date, useful when you have a known FX exposure (a supplier payment in 60 days, a contracted invoice in 6 months) and want to remove the rate risk.

There isn't a universal answer; it depends on your margin structure, cash flow predictability, and risk appetite. As a starting point, many of our clients hedge 50 to 75 percent of known exposures using layered forwards. The policy conversation comes before the trade, not after.

Yes, subject to a mark-to-market settlement at the prevailing market rate. We walk you through the financial impact before you decide. Most early exits are driven by changes in the underlying business (an order cancelled, a project delayed) rather than market views.

All major and minor pairs against AUD, plus most cross-rates. Less liquid currencies are available by arrangement. We're upfront if a pair is going to carry a wider spread, and we'll talk you through whether the trade still makes sense.

We review your enquiry the same business day, then an advisor calls or emails to understand your situation. The first conversation is a policy conversation, not a trade pitch. There's no obligation; many initial discussions don't result in a trade for several months.

No. We work alongside finance teams of all sizes, sometimes a single CFO managing a $5M import programme, sometimes a treasury group running a multi-currency programme. We adapt the reporting and governance to fit how your business already operates.